1 Identity and scope
This Privacy Policy applies to the jl7 platform and all its associated services. We ("jl7", "we", "our") describe how we collect, use, disclose and protect your ("user", "you", "your") personal information in this policy.
Jl7 is an internationally licensed gaming operator providing safe and enjoyable gaming experiences to players worldwide. We are committed to remaining compliant with data protection laws at all times.
This Privacy Policy applies to our website, mobile applications and other digital platforms. Using jl7 means you acknowledge and accept this policy.
2 What information do we collect?
Jl7 collects the following types of information:
- Identity-related information: Name, date of birth, gender, national identity number, or passport number.
- Contact information: Email address, phone number, postal address.
- Transaction Information: Details of deposits, withdrawals, bets, and winnings.
- Technical information: IP address, device type, browser information, access time and type.
- Usage patterns: Which games you play, how long you play, and which features you use.
- Communication preferences: How you prefer to communicate with us.
How we collect information: You provide this information directly (during registration), we collect it from your activity, or we receive it from third parties (such as payment processors or analytics services).
3 Why do we use your information?
Jl7 uses your information for the following purposes:
- Service Provision: Account creation, maintenance and provision of gaming services.
- Identity verification: Complete the KYC (Know Your Customer) process and verify your age.
- Transaction Processing: Processing deposits, withdrawals, and other financial transactions.
- Security and fraud prevention: Detecting and preventing fraud.
- Compliance with gaming regulations: Monitoring compliance with our terms and conditions.
- Contact Us: To notify you of account updates, promotions and important announcements.
- Customer Support: To resolve your questions and issues.
- Service improvement: Analyze to improve our platform and services.
In accordance with our privacy policy, we use your information solely for the stated purposes and no other unauthorized purposes.
4 Sharing information with third parties
Jl7 does not sell your personal information for commercial purposes. However, it may be shared in the following circumstances:
- Payment processor: To complete secure payment transactions.
- Legal Officer: To comply with legal obligations or fulfill regulatory requests.
- Regulatory authorities: Gaming licensing authorities and other regulatory bodies.
- Service Provider: Email, hosting, analytics and customer support service providers.
- Fraud prevention service: Fraud detection and prevention agencies.
We ensure all third parties comply with data protection laws and keep your information secure.
5 Security measures
Jl7 uses cutting-edge technology to keep your information secure:
- SSL Encryption: All data transmissions are encrypted using SSL protocol.
- Secure servers: Data is stored on secure, firewall-protected servers.
- Access Control: Only authorized employees can access information.
- Regular audits: We conduct regular security audits and testing.
- Incident management: We have contingency plans in place for data breaches.
Note: No system is 100% secure. We make every effort to protect your data, but we cannot guarantee complete security.
6 Cookies & Tracking Technologies
Jl7 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
- Essential Cookies: Required to ensure site functionality.
- Performance cookies: To understand how users interact with our site.
- Advertising cookies: To display advertisements relevant to your interests.
You can control cookies through your browser settings. However, disabling certain cookies may prevent some services from functioning properly.
7 Your Personal Rights
Our Privacy Policy grants you many rights regarding your personal information:
- Right of Access: Request to know what information we hold about you.
- Right to Correction: Correct inaccurate or incomplete information.
- Right to erasure: Request deletion of information in specific circumstances.
- Right to restrict processing: Limit use of information to specified purposes.
- Data portability: Transfer your information to another service.
- Right to Object: Object to specific processing activities.
To exercise these rights, contact us: [email protected]
8 Data retention period
Jl7 retains your information only for the necessary duration:
- Active Account: All information is retained for the duration the account remains active.
- Closed accounts: Deleted securely 5-7 years after closure unless legally required.
- Transaction History: Retained for 6-7 years for legal and tax purposes.
- Analytical data: Personalized analytical data is typically deleted after 12 months.
If you request deletion and we cannot remove the information for legal reasons, we will notify you and explain why.
9 Children's Privacy
Jl7 is a platform for adults and is not open to anyone under 18 years of age.
- We do not collect information from children we are unaware of.
- If we discover a child has registered, we will immediately close the account.
- If parents believe their child is registered on our platform, please notify us immediately.
१० Regional Data Protection Regulations
Jl7 complies with data protection laws in various countries. Depending on your location, the following may apply:
- GDPR (European Union): jl7 fully complies with GDPR.
- Local Laws: We comply with data protection laws in Bangladesh and other jurisdictions.
- Cross-border transfers: Compliance with international bodies is maintained.
११ Privacy Policy Changes
Jl7 reserves the right to modify, update or amend this Privacy Policy at any time. For significant changes, we will provide notice at least 30 days before implementation.
By continuing to use our platform after changes, you accept the updated privacy policy. We recommend regularly reviewing this page.
१२ Contact Us
If you have any privacy-related questions or concerns, or wish to exercise your rights, please contact us:
- Email: [email protected]
- Live Chat: Available on our website
- Postal address: We will provide our full postal address upon request
We typically respond to all inquiries within 24-48 hours. Complex privacy-related matters may take additional time.